Privacy Policy
G Laundry Pty Ltd (The trustee for G Laundry Trust) ("G Laundry", "we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information in connection with our website and services, in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect the following information when you use our website or contact us:
- Name, business name, email address, phone number and postal/pickup address;
- Details you provide in our Contact and Get a Free Quote forms, including service requirements and laundry volume;
- Technical information such as IP address, browser type and pages visited, for security and analytics purposes.
2. How We Use Your Information
- To respond to quote requests and enquiries;
- To provide, manage and invoice our laundry, dry cleaning and linen hire services;
- To communicate with you about your order, account or service requests;
- To improve our website and services, and to comply with legal obligations.
3. Disclosure of Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business (for example, hosting or email delivery providers), and only to the extent necessary for them to provide that service, or where required by law.
4. Data Security
We take reasonable technical and organisational measures to protect personal information from misuse, loss and unauthorised access, including secure password storage and restricted access to our administration system.
5. Access & Correction
You may request access to, or correction of, the personal information we hold about you by contacting us at info@glaundry.com.au.
6. Cookies
Our website may use minimal cookies or local storage required for core functionality (such as remembering your quote form input). We do not use third-party advertising trackers.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@glaundry.com.au or 0406 656 600.